How long does shipping take?
UK orders are dispatched within 1–2 working days and typically arrive within 2–4 working days.
Do you offer free shipping?
Yes — we offer free UK standard shipping on all orders over £50.
Are your gifts wrapped?
Every order is beautifully gift-wrapped as standard, ready to give.
Can I include a personal message?
Absolutely. Add your message at checkout and we'll include a handwritten card with your gift.
Do you ship internationally?
Currently we ship within the UK. Please contact us for international enquiries.
My item arrived damaged — what should I do?
We're so sorry! Please email us within 48 hours of delivery with photos and we'll arrange a replacement or refund right away.